Privacy Policy

1. Who We Are

General Stone World is a natural stone manufacturer and exporter based in Denizli, Turkey. For the purposes of applicable data protection law — including the Turkish Personal Data Protection Law No. 6698 ("KVKK") and, where relevant, the EU General Data Protection Regulation ("GDPR") — we act as the data controller for personal data collected through this website.

You can reach us at info@generalstone.com.tr or +90 (258) 371 0330 for any questions about this policy.

2. Scope

This policy applies to personal data we collect through this website, including our contact forms, career application forms, and any direct correspondence you send us. It does not cover third-party websites that may be linked from our pages, which are governed by their own privacy policies.

3. Information We Collect

We collect the following categories of information:

• Information you provide directly — such as your name, company, email address, phone number, country, and the content of any message when you use our contact form or request a quotation.
• Career application data — including your CV/résumé, work history, and any details you choose to submit when applying for a position.
• Technical and usage data — such as your IP address, browser type, device information, referring pages, and how you interact with the site, collected automatically through cookies and similar technologies.

4. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, quotation requests, and other correspondence.
• Process and evaluate job applications.
• Operate, maintain, and improve the website and our services.
• Ensure the security and integrity of our systems and prevent fraud or abuse.
• Comply with our legal obligations and enforce our terms.
• Where you have consented, send you information about our products and updates.

5. Legal Bases for Processing

We process personal data only where we have a lawful basis to do so. Depending on the context, our legal bases under the KVKK and the GDPR include: your explicit consent; the necessity of processing for the performance of, or entry into, a contract; compliance with a legal obligation; and our legitimate interests in operating and securing our business, provided these are not overridden by your rights and freedoms.

6. Cookies and Analytics

Our website may use cookies and similar technologies to keep the site functioning, remember preferences, and understand aggregate usage so we can improve the experience. You can control or disable cookies through your browser settings; note that some parts of the site may not function properly without them.

7. How We Share Your Information

We do not sell your personal data. We may share it with:

• Service providers who host our website and infrastructure or otherwise support our operations, under appropriate confidentiality and data-protection obligations.
• Professional advisers, such as lawyers or accountants, where necessary.
• Public authorities or other parties where required by law, regulation, or legal process, or to protect our rights.

8. International Data Transfers

Because we serve clients worldwide and use international service providers, your personal data may be transferred to, stored in, or processed in countries outside Turkey and the European Economic Area. Where we make such transfers, we take steps to ensure an adequate level of protection consistent with applicable data protection law.

9. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When data is no longer needed, we delete or anonymise it. Retention periods vary depending on the type of data and the reason it was collected.

10. Data Security

We apply appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you have the right to:

• Learn whether your personal data is being processed and request information about it.
• Request correction of inaccurate or incomplete data.
• Request deletion or destruction of your data where the legal grounds for processing no longer apply.
• Object to processing or request that it be restricted.
• Request portability of the data you provided, where applicable.
• Withdraw any consent you have given, at any time.
• Lodge a complaint with the competent supervisory authority — in Turkey, the Personal Data Protection Authority (KVKK Board).

12. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

13. Children's Privacy

Our website is intended for a business audience and is not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised version will be posted on this page with an updated date. We encourage you to review it periodically.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

General Stone World

Organize Sanayi Bölgesi, 1. Kısım, Denizli, Turkey

Email: info@generalstone.com.tr

Phone: +90 (258) 371 0330